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Accessibility Statement

My Haunted Project USA LLC is committed to providing accessible experiences for all our guests, both online and at our physical locations. This statement outlines our measures to support accessibility across our operations, including My Haunted Manor USA and any other future locations.

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Measures to Support Accessibility

My Haunted USA takes the following measures to ensure accessibility:

  • Include accessibility considerations throughout our internal policies.

  • Assign clear accessibility goals and responsibilities to our team.

  • Continuously seek feedback and make improvements based on user needs.

  • Provide information about accessibility features and accommodations for our physical locations.

  • Maintain an accessible website in conformance with WCAG guidelines.

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Conformance Status (Website)

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. My Haunted USA's website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

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Physical Location Accessibility

  • We are working to improve the physical accessibility of My Haunted Manor USA and any future locations. Due to the historical nature of the buildings, some limitations may exist.

  • We will provide detailed information about accessibility features for each location on our website, including information about wheelchair access, lighting, and other relevant factors.

  • We encourage guests with specific accessibility needs to contact us in advance to discuss accommodations.

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Feedback

We welcome your feedback on the accessibility of My Haunted USA. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 5 business days.

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Technical Specifications (Website)

Accessibility of the My Haunted USA website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

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Assessment Approach (Website)

My Haunted USA assessed the accessibility of its website using the following approach:

  • Self-evaluation

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Date

This statement was created on 4 February 2024 using the W3C Accessibility Statement Generator Tool, and was updated to include all My Haunted USA locations on 27 March 2025).

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